Mattresses that are shipping in a box are on the rise, as more people seek out convenient, affordable beds. If you’ve been considering a new bed recently, chances are you’ve stumbled across a few of these companies like Amerisleep perhaps.
This new, convenient way to buy a new bed is actually changing the entire mattress industry, with millennials leading the way.
Bed in a Box Reviews: 30-Second Summary
- Our Top Pick: Amerisleep is the best mattress in a box that we found. They offer five beds that range from firm to soft and use the most advanced materials to give you a more comfortable, restful sleep. And they do it at for a fair price. That’s why 99% of their customers rate them 3+ stars, the most of any other brand we looked it.
Amerisleep is also the only company on our list using Celliant in their covers. This material is determined by the FDA1 to promote a more restful sleep. On top of that, they offer cooling and responsive memory foam with a transition layer that provides targeted cushion and support for sensitive areas like the lower back.
- Runner Up: Loom & Leaf came in second in our ratings. Like Amerisleep, 99% of their customers rate them 3+ stars, and they have cooling and responsive foam at a fair price. However they fail to offer the full range of features that Amerisleep has, like a FDA-determined Celliant cover and transition layer with targeted support. And most problematic, they only offer firm and medium-firm beds, which can be a problem if you need something less stiff. (Studies have shown that to sleep your best, your mattress needs to have the right firmness or softness.)
- Innerspring Leader: Saatva is your best choice if you prefer an innerspring mattress. We believe most people would be better with a memory foam mattress, like Amerisleep or Loom & Leaf, since as a whole memory foam beds receive average owner satisfaction scores of 80% compared to just 60% for innersprings. However some people aren’t ready to make the switch. In that case, Saatva offers a highly-rated, affordable innerspring bed with coil-on-coil construction and a soft pillow top.
Several brands have taken their products online, saving you, the consumer. Traditional retail channels and operating a brick and mortar store come with high overhead. Conversely, online retail minimizes costs and allows brands to pass that on.
This shipping style of mattresses are called such because they are compressed and vacuum-sealed into a box the fraction of the size of a traditional mattress.
These mattresses get their namesake because they are compressed and vacuum-sealed into a box. Designed specifically for shipping, they take up a fraction of the size of a traditional mattress. Once unwrapped, these beds (typically made of foams) expand to their normal size. Then, it’s ready for you to get a good night’s sleep.
This concept has a couple of interesting points to note. The smaller size saves on shipping costs (going courier rather than freight), takes up less inventory space, and reduces the carbon cost of getting a new bed to you. All of these factors save money and reduce fossil fuel use compared to shipping a regular, full-size bed. Plus, it’s convenient, and many reviewers online even describe watching their new bed and spring to life as fun!
Because this mattress category is booming, we decided to directly compare a couple of the leaders in this group side-by-side. So, let’s get right into to comparing a few popular companies, and then we’ll look at pros and cons of these beds in general and helpful shopping tips.
We based the comparisons in this article on research about what consumers say is most important to them when shopping for a new mattress. First up, a summary looking at the basic details of each brand.
No one mattress proves right for every single person, even if they claim to offer a “universal feel”. What’s most important is your individual preferences, not inflated marketing claims of fancy materials.
To help you get an idea of how these different companies compare, check out the table below. We summarize some of the popular mattresses in a box brands on things like customer satisfaction, price, composition, return policy, warranty, and the year the company was established.
|Amerisleep||Loom & Leaf||Saatva||Bed-In-A-Box|
|Customer Ratings (3+ Stars)2||99%||99%||99%||96%|
|Cooling Support Foam Layer in All Models||Y||Y||N||N|
|FDA Confirms1 Cover Promotes More Sleep||Y||N||N||N|
|Offers Targeted Support for Sensitive Areas||Y||N||N||N|
|# Of Firmness Options||5||2||3||5|
|Starting Queen Price||$999||$1,099||$999||$699|
|Free Trial Length||100 Nights||120 Nights||120 Nights||120 Nights|
|Shortest Warranty Coverage||20 Years||15 Years||15 Years||10 Years|
|Deepest Sagging Not Covered by Warranty1||0.75 inch||0.75 inch||1 inch||1.25 inches|
|Years in Business||11||7||7||11|
|Eco-Friendly Plant-Based Foam||Y||Y||N/A||N|
|Zero-Emissions Foam Production (VPF)||Y||N||N||N|
Customer reviews come from retailer websites. Further details are provided below this chart contrasting the pros and cons of different brands. After, we also look at the general process of choosing and buying a mattress in a box.
Customer Satisfaction & Reviews
Most of the mattresses in this category rank higher in owner satisfaction than the average for all types of beds (73%). Most of the options are memory foam, and they meet or exceed the average review score expected from beds in the category (about 4 in 5 stars).
Amerisleep, Loom & Leaf, and Saatva, hold the highest overall satisfaction scores, with 99% of their users rating them 3+ stars
It can be hard to compare customer satisfaction across different brands, because each of them can use a different measurement.
However since each brand uses some type of five-star review system, we thought the best way to do an apples-to-apples comparison was to look at how many reviews were three or more stars. We figured that three stars was the lowest number that could still count as “satisfied.” Two or lower would indicate an unhappy customer.
Amerisleep, Loom & Leaf, and Saatva all scored extremely high, with 99% of their customers rating them three or more stars. BedInABox was lower at 96%.
Comparing prices can also be a challenge, since you want to try and compare beds with similar features. Just like you can’t really compare a Toyota to a BMW based on price, when looking at mattress prices what you’re really trying to see isn’t the cost, but the value you get for your dollar.
Amerisleep and Loom & Leaf are the closest comparisons. Both companies offer cooling and responsive memory foam in all of their mattresses. Amerisleep queen mattresses start at $999, while Loom & Leaf starts at $1,099. All Amerisleep mattresses also come with a cover that is determined by the FDA to promote more restful sleep.
Starting at $1,099, you can get an Amerisleep with a transition layer that provides targeted support for sensitive areas like the lower back, which research says this is an important factor for 81% of consumers.
BedInABox also offers memory foam mattresses, with queen prices starting at $699. However the beds in this price range do not offer cooling or responsive foam, which might explain why their customer satisfaction rating is lower. The beds they offer with these features are more expensive, comparable with what Amerisleep and Loom & Leaf charge.
The Saatva innerspring mattress costs $999 for a queen. While it receives good customer satisfaction ratings, overall innerspring mattresses rate lower than memory foam, so we’re hesitant to recommend it as highly. No matter how comfortable an innerspring mattress claims to be, since the springs push up on you as you sleep, they can potentially create uncomfortable pressure points. It’s just physics.
Comfort & Selection
Most of the cheap brands from this category in the marketplace are firm to medium-firm. That means if you prefer a softer feel, you might have to invest in a mattress topper in addition to the bed.
Amerisleep gets praised for its five firmness levels and value. Several reviews mention comfort and improved sleep, from people mentioning all sleep positions and body types. In general, Amerisleep’s satisfaction level compares closer to more expensive brands, rather than the entry-level products in this comparison.
Customers noted BedInABox to have an above average comfort, although there were some problems with initial off-gassing. People preferring very soft beds also may be left out of this collection, as they primarily come in the medium to firm range.
Similarly, Loom & Leaf only offers two relatively firm mattress, so unless your preferences line up perfectly with what they offer you’re out of luck. Saatva does slightly better offering two relatively firm models and one softer model.
For people who are petite or those over 200 pounds, beds with a 10-inch thickness or less or a bed that is extra firm may not provide adequate comfort and support. Side sleepers are also more likely to feel discomfort on beds with thin comfort layers or those that lack materials like memory foam to cushion pressure points.
Warranty and Return Policies
One common feature of boxed bed brands is their generous return policies, generally with no hassle refunds or with minimal fees and effort required from the buyer.
BedInABox, Loom & Leaf, and Saatva offer 120 nights. Some people complain that BedInABox has a requirement to keep the mattress for at least 60 days before accepting returns, though. Amerisleep offer a 100-night trial.
Amerisleep and BedInABox offer longer warranties of 20 years, however BedInABox will let your bed sag a massive 1.25 inches before covering you in the later years of the warranty. For contrast, Amerisleep will cover anything over 0.75 inches for the entire two decades.
Loom & Leaf and Saatva only offer 15 years of warranty coverage, covering 0.75 inches and 1 inch of sagging, respectively.
All of the brands in this category tend to provide good custom service, which is important when you seek an online service.
It’s important to note that Amerisleep and BedInABox are the veteran companies in the field, with their roots tracing back to 2006
But it’s important to note that Amerisleep and BedInABox are the veteran companies in the field, both having their roots trace back to 2006. Their products have been in use for a considerable amount of time. The more established, the better opportunity to determine if any significant issues with service or durability will occur.
Most mattress in a box brands popped up only a few short years ago, including Loom & Leaf and Saatva. From 2013 to 2018, we’ve seen an online mattress “boom”. Their products have been in use for fairly short times, with most of their reviews being less than 1-2 years old. The long-term durability of the beds and stability of the companies is less established.
What to Expect When Buying a Mattress in a Box
These types mattresses are usually situated on the entry-level, lower-priced range. Materials tend to consist of lower-density memory foam or latex hybrids. Due to the cheaper price, quality can be compromised. Although, plenty of expensive brands also use low-quality materials.
These products sell primarily online. So, in most circumstances, you won’t get a chance to test the bed before purchase unless you live nearby their headquarters. Luckily all of the brands in this comparison provide in-home trials and fair return policies. For most, you don’t even have to pay shipping on your returned product.
The online business model lowers costs, cutting out middleman retailers and the pricey overhead of having a physical store. Direct to the consumer business models are able to operate and sell their products at much lower prices. Brands like Tempurpedic and Serta rely on dealer networks (where a lot more people take a cut of the end price).
Deciding on the right mattress that best suits your needs may take some research. Comparison websites and customer reviews provide very helpful resources for this.
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The Pros of a Bed in the Box
The big pluses to buying a mattress in a box: price, fair returns, and the convenience of both delivery and set up.
On average, you will pay $1000 less for a quality bed in this category compared to the typical mattress store. Compared to other memory foam companies, the materials and quality levels are similar as well. Perks like returns might even be better than the high-priced options.
Most boxed mattresses have generous return policies and decent warranties. The companies want to make you happy with their product. After all, their business comes from the reviews of satisfied customers rather than people walking into a store.
Shopping online is also convenient. Some people live far from mattress stores, and others lack the time to drive around testing each product, for example. There is plenty of information online that can help consumers make smart shopping decisions without the help of a salesperson.
And, if you are concerned about shopping for a bed online, you probably shouldn’t be. Most of these brands have customer satisfaction and review scores that meet or far exceed those of mattress showrooms and brands like Sealy and Serta.
One study even found that people in a showroom setting rarely choose a bed that will actually get them the best sleep — so a good return policy and a little research might be the more important than testing the bed beforehand.
Do you live in a building or have to navigate staircases, elevators and tight doorways? You might appreciate the maneuverability of a compacted mattress versus a full-sized bed. No need to call a team of friends over to help lug a cumbersome mattress to your bedroom! In fact, the boxes usually come delivered through FedEx or UPS.
The Cons of a Bed in the Box
The obvious downside to buying a bed online is the inability to test it. Luckily all of the mattresses in this comparison offer at least 100 days for their in-home trial. This ensures you are getting a mattress that will work for your style of sleeping. Testing a bed actually doesn’t guarantee long-term comfort anyhow.
Also, the more simple brands in this category choose to provide firm to medium-firm mattresses. Thus, a lack of options for those who prefer softer mattresses. To remedy this, mattress toppers might make your bed softer but can range in price anywhere from $35 – $500. Amerisleep and BedInABox brands both offer a range of mattresses, at differing price points for those who desire softer or thicker beds, so you won’t have to worry about getting a mattress topper after the fact. Loom & Leaf only has a two options, while Saatva has three.
As some these online mattress companies are entry level, quality gets sacrificed to provide a cheaper mattress. This can make the mattresses better for the short-term, rather than a high-quality, long-term investment. As always, it is important to research what is inside the bed, the quality, and how it compares to other brands.
Overall, bed in a box brands prove convenient for shipping and setup and they’re easy to purchase. These beds often bring better values than big-name brands. And, they generally earn good customer satisfaction ratings.
For the most part, these mattresses are entry-level in price and value. However, the lower cost doesn’t always reflect the quality of the materials. Cost savings primarily come through the absence of a physical store and high overhead. All brands in this comparison offer a 100+ night sleep guarantee, with a fair warranty and return policy.
Brands like Amerisleep have more established products and larger offerings for different sleep styles, while other websites push single models. In this category, you usually find good ratings from the majority of owners.
Brands like Amerisleep have more established products and larger offerings for different sleep styles, while other websites push single models. Looking at all the positives Amerisleep brings to the table — FDA-determined Celliant covers, cooling and responsive foam, SMT for targeted pressure relief, eco-friendly manufacturing and shipping, great return and warranty policies, and amazing customer reviews — none of the other brands in this space come close. That’s why we rated Amerisleep our best mattress in a box.
In this category, you usually find good ratings from the majority of owners. But for some brands, less established reputations and lack of comfort level choice might not be right for everyone.
Buying a mattress online becomes more convenient each day, through the abundance of customer reviews and comparison sites. Shopping for a new, budget-friendly mattress has never been so easy.
And, mattress in a box retailers are actually changing the way the industry does business by making things simpler, more focused on customer satisfaction, and more affordable than they’ve been in the past 100 years of mattress shopping — quite an accomplishment!
2 Based on reviews at https://www.google.com/shopping/customerreviews/merchantreviews?q=loomandleaf.com
as of 1 September, 2017.
2 Based on reviews on all five mattress product pages at http://amerisleep.com as of 27 July, 2017 and verified by PowerReviews.
2 Based on reviews at https://www.google.com/shopping/customerreviews/merchantreviews?q=saatvamattress.com
as of 1 September, 2017.
2 Based on reviews on all seven mattress product pages at https://www.google.com/shopping/customerreviews/merchantreviews?q=saatvamattress.com as of 27 August, 2017.